This is the official online payment website for Retail Lockbox Merchant Services. Payments made via this website should be submitted 2-3 days BEFORE the due date to avoid late fees. If you experience any technical difficulties making a payment, please click on the Technical Support button below or call 206-624-2871.
CREDIT CARD REFUND POLICY
All refund request will be addressed within 30 days. Refunds are reviewed on a case by case basis and require manager approval. You may initiate a refund request via email to Accounting@retaillockbox.com.